Frequently Asked Questions

Are your watches authentic?

Yes. Every watch is carefully inspected and accurately described. Any custom-built or modified watch is clearly identified in the product description.

Are the product photos of the actual watch?

Yes. Whenever possible, we use photographs of the exact watch you will receive so you can buy with confidence.

Do you ship internationally?

International shipping is available for selected destinations. Shipping costs, customs duties, taxes, and import fees are the responsibility of the buyer.

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery times depend on the shipping destination and carrier.

Do your watches include a warranty?

Every watch is inspected before shipment. Custom-built or modified watches include a 30-day functional warranty covering mechanical or assembly-related issues under normal use. Please see our Returns & Warranty page for complete details.

Can I return my purchase?

Yes. We accept returns in accordance with our Returns & Warranty policy. Please review that page for eligibility and conditions.

How can I contact Archie Times Co.?

You can reach us through our Contact page. We will respond as quickly as possible and are always happy to answer questions before or after your purchase.